Retail, hospitality & leisure
Backup for florists and flower shops, from the till to wedding orders
Mindtime backs up the shop PC, laptops, phones and Microsoft 365 or Google Workspace that hold your orders, invoices and photos, keeping immutable and air-gapped copies in its own Dutch and German data centres.
In Dutch, German or English.
- NL · DEStored only in our own Tier III data centres in the Netherlands and Germany
- ImmutableObject Lock storage plus an air-gapped copy; every backup job is checked
- ISO 27001 · NEN 7510Audited security, with a data processing agreement in every contract
- NL · DE · ENSupport from people, no offshore call centres or chatbots
In short
Florists need a backup because delivery orders, event bookings and till records usually live on one shop PC, a phone and a mailbox, while the Belastingdienst expects seven years of records and off-site storage of till data. Mindtime keeps immutable, checked copies of those devices and mailboxes in its own data centres in the Netherlands and Germany.
What's at stake
The data florists can't afford to lose
Delivery and relay orders
Each order carries a recipient, an address, a card message and a delivery date. Orders you pass on or receive through a network such as Fleurop need the same record on your side.
Wedding and funeral work
Bridal and funeral arrangements are agreed weeks ahead, often by email with photos and sketches. Losing them means missing a date that cannot be moved.
Business customers and standing orders
Weekly office flowers and subscriptions are recurring revenue. The customer list, prices and delivery schedule are the business itself.
Rules and obligations
What the rules ask of florists
Summarised from the sources listed at the bottom of this page. This is general information, not legal advice.
Seven years of basic records
Florists, like every business, must keep their basic administration for seven years, the Belastingdienst says, and the period starts when the data stops being current. [1]
Till data: detailed, unaltered and off-site
If you use a till system, the Belastingdienst's guidance expects every transaction to be kept in detail with timestamp and user, with corrections made by reversal rather than deletion. It also says the data must be stored off-site because of possible calamities. [2]
Online orders and the cooling-off period
Consumers buying online normally have a 14-day cooling-off period, but the law makes an exception for products that spoil quickly. When a customer disputes an order, your own complete record of what was ordered and agreed is what counts. [3]
Recipient data is personal data
Delivery orders include names and addresses of people who never dealt with you directly. If that data is exposed or lost in a breach, the Autoriteit Persoonsgegevens expects a report within 72 hours. [4]
NIS2: florists are out of scope
Floristry is not one of the sectors under NIS2, which the Dutch Cyberbeveiligingswet implements since 15 August 2026, and micro and small businesses outside the listed sectors are in principle not covered. [5]
When it goes wrong
Ransomware in the busiest week
Illustrative example: the week before Mother's Day, a florist opens an email attachment posing as a supplier invoice, and the shop PC is encrypted. The order list for the busiest week of the year is on that PC and in the shop mailbox. Because both were backed up to immutable storage, the florist restores the order list to a clean laptop and works through the deliveries from there while the PC is wiped and reinstalled. Customers whose details were on the PC are part of the breach assessment afterwards.
How Mindtime protects it
Backup for florists, workload by workload
- Laptop and endpoint backupThe shop PC, the delivery laptop and the phone with photos of arrangements are backed up off the premises.
- Microsoft 365 backupThe shop mailbox with orders, event agreements and supplier invoices gets an independent copy.
- Google Workspace backupFlorists on Gmail and Drive get the same protection, with a 7-day free trial.
- NAS backupA NAS with portfolio photos and the administration is copied away from the shop, out of reach of fire and water.
The software you use, and what we protect around it
| Fleurop | Florists enter and receive relay orders through the Fleurop system, which Fleurop runs. Keep your own order confirmations in a mailbox or folder that Mindtime backs up. |
|---|---|
| Florist Assist | Florist Assist is management and till software for florists in the Netherlands and Belgium. If it runs on a PC in your shop, Mindtime backs up that PC; for a hosted set-up, check the supplier's export and retention terms. |
| Webshop platforms (Shopify, WooCommerce) | For a hosted shop, check the platform's export options. If WooCommerce runs on your own Linux server, Mindtime backs up that server and its database. |
| MijnFloraNL | FloraNL's ordering platform lets business customers order from local florists. Orders arriving there are on FloraNL's side; keep your confirmations in a backed-up mailbox. |
Before you switch
What florists ask us first
Everything is on my phone anyway.
That is one device that can fall, get stolen or stop working on the busiest morning of the year. Mindtime's endpoint backup includes mobile devices as well as laptops, so photos and notes have a copy in the Netherlands or Germany.
Fleurop and our webshop already keep our orders.
They keep orders inside their own systems, on their terms. Your event agreements, invoices, photos and customer emails are not there. Check what those platforms let you export, and have Mindtime protect your devices and mailbox.
How much work is it to set up?
Less than a busy Saturday. You install the backup on your devices and connect your Microsoft 365 or Google Workspace; from then on every backup job is checked. If you get stuck, you talk to a person in Dutch, German or English rather than a chatbot.
FAQ
Questions about backup for florists
What should a flower shop back up?
The till and its back office, the shop mailbox, the order list for deliveries and events, invoices from wholesalers, and the photos you use for your portfolio and webshop. Add the laptop used on the road and any NAS in the shop. Cloud platforms such as webshops and order networks keep their own data; export what you need from them regularly.
Does till data really have to be stored off-site?
The Belastingdienst's guidance on reliable till systems says so: because of possible calamities, till data must be kept off-site, complete and readable for seven years. A copy in the back room does not meet that. Mindtime stores it in its own data centres in the Netherlands and Germany, with an immutable copy and an air-gapped copy.
What if the delivery laptop is stolen?
With Mindtime, the files on it are restored to a replacement laptop from the last backup. Because recipients' names and addresses may have been on it, check whether the loss must be reported to the Autoriteit Persoonsgegevens within 72 hours. Admin actions in Mindtime require MFA, so a stolen laptop cannot be used to delete your backups.
Is NIS2 something florists need to worry about?
No. Florists are not in a NIS2 sector, so the Dutch Cyberbeveiligingswet will not apply to your shop. A business customer, such as a funeral home or a hotel, may still ask how you protect their data. Being able to say that your backups are immutable and stored in the Netherlands and Germany is a clear answer.
See it with your own data
Book a 15-minute demo
We show you a backup and a restore, and answer your questions in Dutch, German or English. No offshore call centres, no chatbots.