Healthcare
Backup for dental hygiene practices, from solo to multi-chair
Mindtime backs up the laptop, mail and files of your dental hygiene practice, plus any local server or NAS, to its own data centres in the Netherlands and Germany. Copies are immutable and every backup job is checked.
In Dutch, German or English.
- NL · DEStored only in our own Tier III data centres in the Netherlands and Germany
- ImmutableObject Lock storage plus an air-gapped copy; every backup job is checked
- ISO 27001 · NEN 7510Audited security, with a data processing agreement in every contract
- NL · DE · ENSupport from people, no offshore call centres or chatbots
In short
Independent dental hygienists need their own backup because they are the care provider: the duty to keep patient records for 20 years and to secure them under NEN 7510 rests on the practice itself. Mindtime protects laptops, Microsoft 365 or Google Workspace and practice storage with immutable copies in its NEN 7510-audited Dutch and German data centres.
What's at stake
The data dental hygienists can't afford to lose
Periodontal charts and pocket measurements
Follow-up treatment depends on comparing today's measurements with earlier ones. A chart history that disappears means starting again from scratch with every patient.
X-rays you are qualified to take
BIG-registered dental hygienists can take X-rays, give anaesthesia and fill cavities. Those images and treatment notes belong in the patient record like any other clinical data.
Recall lists and dentist correspondence
Patients are recalled at set intervals and referred back and forth with their dentist. Losing the recall list quietly drops patients out of care.
Rules and obligations
What the rules ask of dental hygienists
Summarised from the sources listed at the bottom of this page. This is general information, not legal advice.
You are a registered care provider
KVK guidance for starting dental hygienists says you must report as a care provider (Wtza) three months before you start, and that the WGBO and the Wkkgz apply to your practice. [1]
Twenty years of patient records
A care provider keeps every patient's medical file for 20 years from the most recent change, and must be able to show how that data is secured. [2]
NEN 7510 also applies to small practices
The Wabvpz requires care providers to organise information security according to NEN 7510. There is no exception for one-person practices; the IGJ supervises. [3]
Outside the Cyberbeveiligingswet
The Cyberbeveiligingswet covers healthcare providers from 50 FTE, or above the EU ceilings for both turnover and balance sheet. An independent dental hygiene practice is almost always below that, so NIS2 duties normally do not apply. [4]
When it goes wrong
A stolen laptop between two locations
Illustrative example: a dental hygienist who works from two locations has her laptop stolen from her car. Her practice software runs online, but exported X-rays, referral letters and the recall spreadsheet were only on the laptop. Because Mindtime backed up the device, she restores those files to a new laptop and continues with the next day's patients. She still assesses whether the theft has to be reported as a data breach.
How Mindtime protects it
Backup for dental hygienists, workload by workload
- Laptop and endpoint backupA solo practice often runs on one laptop, which is easy to lose or damage.
- Microsoft 365 backupReferral mail and patient letters in Outlook need a copy outside Microsoft.
- Google Workspace backupPractices that use Gmail and Drive need protection against deleted files and accounts.
- NAS backupSome practices keep X-rays on a small Synology or QNAP box that needs an off-site copy.
The software you use, and what we protect around it
| Simplex-M (Gé Systems Nederland) | Practice software developed specifically for dental hygienists. Ask GSN where your data is stored and how to export it; if it runs on your own PC or server, Mindtime backs up that machine. |
|---|---|
| Exquise (Vertimart) | Practice software for oral care professionals. For a local installation Mindtime protects the computer it runs on; for a hosted version, check the supplier's export and retention terms. |
| Microsoft 365 or Google Workspace | Practice mail, referral letters and shared documents. Mindtime backs up either suite to its own Dutch and German data centres. |
| Practice laptop | Often the only computer in a small practice. Mindtime backs up Windows and macOS laptops. |
Before you switch
What dental hygienists ask us first
I run a one-person practice. Isn't this meant for big organisations?
The record-keeping and security duties are the same for a solo practice, and you are the only one who can lose the data. Mindtime monitors backups 24/7 and checks every job, so you do not have to. Support is in Dutch, German or English, from people rather than chatbots.
My patient software is online, so isn't my data already safe?
The supplier protects its own platform under its own terms. Your mail, exported X-rays, recall lists and laptop sit outside it. Mindtime protects those in its own data centres in the Netherlands and Germany.
How much work is it to set up?
A free 15-minute demo shows what you would need. If your practice uses Microsoft 365 or Google Workspace, you can try the backup free for 7 days on your own account before deciding.
FAQ
Questions about backup for dental hygienists
Do record-keeping rules apply to dental hygienists or only to dentists?
They apply to you. As an independent dental hygienist you report as a care provider, and the WGBO governs your treatment relationship with the patient. That includes keeping the patient file for 20 years from the last change and securing it according to NEN 7510.
Does Mindtime sign a data processing agreement?
Yes. Every Mindtime contract includes a data processing agreement. It records that your backups are stored only in Mindtime's own Tier III data centres in the Netherlands and Germany, which are audited against ISO 27001 and NEN 7510. You can add it to the processing register your practice keeps.
What does an immutable backup mean for my practice?
It means that once a backup is written, it cannot be changed or deleted for a set period, not by ransomware and not by an attacker with your password. Mindtime uses Object Lock for this and keeps an additional air-gapped copy, following the 3-2-1-1-0 rule.
Can I back up a practice that runs on Google Workspace?
Yes. Mindtime backs up Gmail, Google Drive and shared drives as well as Microsoft 365. Both can be tested with a 7-day free trial on your own account, and the backups are kept in Mindtime's own data centres in the Netherlands and Germany. Mail, Drive files and shared drives are covered by the same backup.
See it with your own data
Book a 15-minute demo
We show you a backup and a restore, and answer your questions in Dutch, German or English. No offshore call centres, no chatbots.