Legal & professional services
Backup for bailiff offices that keeps enforcement files intact
Mindtime backs up the servers, mail and laptops your office relies on to immutable storage in its own Dutch and German data centres, with an air-gapped copy and 24/7 monitoring. Writs, seizure files and client money records can be brought back after a failure or attack.
In Dutch, German or English.
- NL · DEStored only in our own Tier III data centres in the Netherlands and Germany
- ImmutableObject Lock storage plus an air-gapped copy; every backup job is checked
- ISO 27001 · NEN 7510Audited security, with a data processing agreement in every contract
- NL · DE · ENSupport from people, no offshore call centres or chatbots
In short
Bailiff offices need dependable backups because the Gerechtsdeurwaardersverordening asks bailiffs to work for the continuity of their automated systems, and the Gerechtsdeurwaarderswet requires office records to be kept for seven years. Mindtime keeps immutable, monitored copies of your servers, mail and laptops in its own data centres in the Netherlands and Germany.
What's at stake
The data bailiffs (gerechtsdeurwaarders) can't afford to lose
Case files and writs
Each file holds the enforceable title, the writs served and every step taken against a debtor. Losing it can stall enforcement and invite complaints from clients and debtors alike.
Client money administration
Payments received from debtors have to be traced to the right client through a separate account and detailed records. That administration is exactly what the financial supervisor examines.
Register and repertorium
The law requires a register and repertorium that can be properly consulted. If those records go, so does the overview of your official acts.
Rules and obligations
What the rules ask of bailiffs (gerechtsdeurwaarders)
Summarised from the sources listed at the bottom of this page. This is general information, not legal advice.
Continuity of automated systems
Article 5.14 of the Gerechtsdeurwaardersverordening, in force since 1 February 2023, says the bailiff makes an effort to secure the continuity and integrity of the automated systems used in the office, and takes measures to protect access to systems and data. [1]
Seven-year retention of office records
Article 18 of the Gerechtsdeurwaarderswet requires office administration records to be kept for the period in Article 2:10(3) of the Dutch Civil Code, which is seven years. Article 17 adds that the register and repertorium must be properly consultable. [2]
Confidentiality of what you learn
Under Article 3.5(4) of the Gerechtsdeurwaardersverordening, a bailiff keeps secret the information obtained in office whose confidential nature they know or should reasonably suspect. [1]
Supervision by BFT
Bureau Financieel Toezicht (BFT) supervises bailiffs under the Gerechtsdeurwaarderswet. According to the government's business portal, BFT looks at finances, integrity and quality, and a KBvG-appointed auditor checks quality every three years. [4]
Not a NIS2 sector
Bailiff services are not in the sector list of the Cyberbeveiligingswet, which implements NIS2 in the Netherlands and applies from 15 August 2026. Your continuity duty comes from the professional rules above instead. [6]
When it goes wrong
A failed update before a busy day
Illustrative example: the case management server of a regional bailiff office will not start after an update, on a day with several seizures planned. The local copy on the server's second disk turns out to be damaged as well. The office restores the server and its case database from Mindtime's checked, immutable backups, or starts it on standby infrastructure if it has disaster recovery. Field staff keep their laptops' files, because those were backed up too.
How Mindtime protects it
Backup for bailiffs (gerechtsdeurwaarders), workload by workload
- VMware and Hyper-V backupCase management and accounting often run on a local virtual server.
- Database backupCase and payment data sit in a database that must be restored consistently.
- Laptop and endpoint backupLaptops travel to debtors' addresses and are more likely to be lost or stolen.
- Microsoft 365 backupCorrespondence with clients and debtors is part of the case record.
- Disaster RecoveryThe verordening asks for continuity of automated systems, not just copies of files.
The software you use, and what we protect around it
| OthoMatic (Praclox) | File administration and integrated bookkeeping for bailiffs and collection agencies. If OthoMatic runs on your own server, Mindtime backs up that whole server off-site. |
|---|---|
| Aryza Navigate | Collection software used by bailiffs and collection agencies. If the supplier hosts it, check its export and retention terms; Mindtime protects the mail, documents and laptops around it. |
| Digitaal Beslagregister (DBR) | The central seizure register every bailiff must use. It is not stored in your office; Mindtime protects your own case files and correspondence about each seizure. |
| Microsoft 365 | Mail with clients, debtors and courts. Mindtime keeps copies of your Outlook mail, OneDrive and SharePoint outside Microsoft's environment. |
| Field laptops | Bailiffs work on the road. Mindtime backs up Windows and macOS laptops, so a stolen device costs you hardware, not the files on it. |
Before you switch
What bailiffs (gerechtsdeurwaarders) ask us first
We already back up to a disk in the office.
A disk in the same building shares the same fire, flood and ransomware risk. Mindtime adds an off-site, immutable copy plus an air-gapped one, and checks every backup job so you know the copy is usable.
Our case software supplier takes care of backups.
Ask whether that covers your mail, documents and laptops too; usually it covers only their application. Mindtime protects the rest, and for hosted software you should check the supplier's export terms.
How do we show the auditor what we have arranged?
You can show the data processing agreement, Mindtime's ISO 27001 and NEN 7510 audit status, and the results of your own restore tests. That gives a concrete answer to questions about continuity of automated systems.
FAQ
Questions about backup for bailiffs (gerechtsdeurwaarders)
How long do bailiff offices need to keep backups?
At least as long as your office records must be kept, which is seven years under the Gerechtsdeurwaarderswet. The verordening also asks you to destroy documents once their retention period has expired, so agree a backup retention period that matches your archiving policy rather than keeping everything indefinitely.
Is our data stored outside the Netherlands?
Mindtime stores data only in its own Tier III data centres in the Netherlands and Germany, so it stays within the EU. Data is encrypted in transit with AES-256, admin actions need MFA, and every contract includes a data processing agreement.
What does disaster recovery add to backup?
Backup brings data back; disaster recovery keeps the office running. Mindtime keeps standby infrastructure on which your servers can be started if your own hardware is lost. A first test failover is typically done within 10 days, and quarterly DR tests show it still works.
Who do we call when something goes wrong?
Mindtime's own support team, in Dutch, German or English. There are no offshore call centres or chatbots, and the platform is monitored 24/7. A free 15-minute demo is a good way to meet the team and see a restore. The company has been in business since 1998.
See it with your own data
Book a 15-minute demo
We show you a backup and a restore, and answer your questions in Dutch, German or English. No offshore call centres, no chatbots.