Lessons from the UniSuper Incident: Why Third-Party Backups Are Essential for Cloud Recovery
In May 2024, a major Australian pension fund, UniSuper, experienced a catastrophic outage when Google Cloud accidentally deleted its entire private cloud account. Managing $125 billion in assets for 620,000 members, the fund was offline for over a week, highlighting the vulnerabilities in depending solely on hyperscaler providers for data protection. This incident serves as a stark reminder for EU and UK organizations about the importance of independent backups, especially as GDPR directives ramp up requirements for demonstrable cyber resilience.

