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ISO 27001 · NEN 7510 · 100% Dutch servers

Backup for Provet Cloud

Provet Cloud does not automatically create a backup of your patient (animal) records. Here is what is genuinely at stake — and how to protect it in under an hour.

Backup for Provet Cloud
10 years
Animals Act retention obligation
((Dutch Animals Act (Wet dieren) — 10-year record retention))
2–4 hrs
Average recovery time with hybrid backup
100%
Hosted on Dutch soil (GDPR-compliant)
ISO 27001 certified
NEN 7510 certified
100% Dutch data centres
GDPR-compliant
No vendor lock-in

What is actually stored in Provet Cloud?

Provet Cloud is the daily operational backbone for many veterinary practices and animal clinics. What most users don't realise: all that data is not automatically protected against loss.

Typical data that lives in Provet Cloud and can be lost:

  • patient records — complete animal patient records including history and diagnoses
  • treatment protocols — treatment plans and clinical procedure notes
  • prescription records — veterinary prescription records and medication logs
  • client billing — client invoices, payment records and insurance claims

All of this data falls under Dutch Animals Act (Wet dieren) — 10-year record retention, which means you must be able to reproduce it for 10 years.

Does Provet Cloud automatically create a backup?

Provet Cloud is cloud-based, so your data is safe — right? This is the most common misconception among veterinary practices and animal clinics.

Provet Cloud guarantees that the platform runs, not that your data can be recovered after ransomware or errors.

"Provet Cloud does not protect your patient (animal) records. An independent backup does."

Ransomware

Encrypts everything — including data synchronised via Provet Cloud. Without an offline backup you have no clean recovery point.

Human error

A deleted record, an overwritten import or a mistaken bulk action — Provet Cloud offers limited or no undo functionality after more than limited.

Ransomware interrupts critical patient care

A ransomware attack in a veterinary clinic can make it impossible to access anaesthesia records or medication histories — directly compromising animal safety.

How Mindtime protects Provet Cloud data

Mindtime connects directly to Provet Cloud via a local agent combined with the Provet REST API and creates continuous incremental backups.

ScenarioProvet Cloud aloneWith Mindtime backup
Ransomware encrypts your datax
Employee deletes recordsx
Integration overwrites datax
Prove GDPR retention obligationx
Data on Dutch serversProvet cloud (Finland / EU)100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. Provet Cloud is no longer showing data — ransomware encrypted the veterinary practice server, making all patient records inaccessible during a morning surgery session. What now?

1

Alert received

Mindtime automatically detects that something is wrong and sends an alert.

2

Choose a recovery point

Choose the moment before the attack. Every increment is saved.

3

Local recovery started

Recovery starts directly from the local copy. No waiting for a cloud download.

4

Operational

Your Provet Cloud environment is running again. All patient (animal) records is intact.

Provet Cloud and your retention obligation

Data you manage in Provet Cloud typically falls under Dutch Animals Act (Wet dieren) — 10-year record retention. That means you are legally required to retain those records for 10 years.

"10 years retention obligation for patient (animal) records under Dutch Animals Act (Wet dieren) — 10-year record retention. Mindtime configures this automatically for you."

Mindtime stores all Provet Cloud data exclusively on Dutch servers, fully within GDPR jurisdiction.

Mindtime is ISO 27001 certified and ISO 27001 where applicable.

Secure your Provet Cloud data in five steps

Setup takes less than an hour. After that, the backup runs fully automatically.

1

Request a demo

We show you how Mindtime works for Provet Cloud.

2

Install the Mindtime agent

The agent is installed on your server or workstation.

3

Configure the backup schedule

Set which data, how frequently and how long it is retained.

4

First backup + test recovery

We run a test recovery so you know it works.

5

Runs automatically

Mindtime runs fully automatically. We schedule a brief quarterly review.

Why veterinary practices and animal clinics choose Mindtime

100% on Dutch soil

Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.

ISO 27001 + ISO 27001

Independently certified. Annual external audit on processes and security.

Hybrid backup: fast recovery

Local copy for fast recovery and cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. You can switch or export at any time.

What is actually stored in Provet Cloud?

Provet Cloud is the daily operational backbone for many veterinary practices and animal clinics. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in Provet Cloud: patient records, treatment protocols, prescription records and client billing. All of this falls under Dutch Animals Act (Wet dieren) — 10-year record retention, meaning you must be able to reproduce it for 10 years — even after ransomware, a fire or human error.

Does Provet Cloud automatically create a backup?

Provet Cloud is cloud-based, so your data is safe — right? This is the most common misconception among veterinary practices and animal clinics. Provet Cloud offers high availability — meaning the software is almost always online. But availability is not the same as a backup. Provet Cloud guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.

"Provet Cloud does not protect your patient (animal) records. An independent backup does."

Ransomware

Encrypts everything — including data in Provet Cloud. Without an offline backup you have no clean recovery point.

Human error

A deleted record or bulk import error — Provet Cloud offers limited undo after limited.

Ransomware interrupts critical patient care

A ransomware attack in a veterinary clinic can make it impossible to access anaesthesia records or medication histories — directly compromising animal safety.

How Mindtime protects Provet Cloud data

Mindtime connects directly to Provet Cloud via a local agent combined with the Provet REST API and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.

Ransomware encrypts your data✗ No recovery✓ Restore from pre-attack snapshot
Employee deletes records✗ Limited undo window✓ Record-level recovery
Integration overwrites data✗ Cannot be undone✓ Restore from any point in time
GDPR retention obligation✗ No audit trail backup✓ Point-in-time restore + report
Data on Dutch servers✗ Provet cloud (Finland / EU)✓ 100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. An employee notices that Provet Cloud is no longer showing data — ransomware encrypted the veterinary practice server, making all patient records inaccessible during a morning surgery session. What now? With Mindtime you are back up and running within 2–4 hours.

1

Alert received — within minutes

Mindtime automatically detects the problem and sends an alert.

2

Choose a recovery point — to the minute

Select the moment before the attack in the Mindtime dashboard.

3

Local recovery started — quickly available

Recovery begins immediately from the local copy — no waiting for a cloud download.

4

Operational — within 2–4 hours

Your Provet Cloud environment is running again. All patient (animal) records intact. No ransom paid.

Retention obligation for Provet Cloud

Data in Provet Cloud typically falls under Dutch Animals Act (Wet dieren) — 10-year record retention. That means you are legally required to retain records for 10 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified — independently verified, not self-declared.

"10 years retention obligation for patient (animal) records under Dutch Animals Act (Wet dieren) — 10-year record retention. Mindtime configures this automatically for you."

Secure your Provet Cloud data in five steps

Setting up backup for Provet Cloud takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.

1

Request a free demo

We show you how Mindtime works for Provet Cloud — including the integration for your specific environment.

2

Install the Mindtime agent

The agent is installed on the server or workstation where Provet Cloud is running. Average: 20 minutes.

3

Configure the backup schedule

Set which data, how frequently and how long — aligned to your 10 years retention obligation.

4

First backup + test recovery

The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.

5

Runs automatically — quarterly review

Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.

Why veterinary practices and animal clinics choose Mindtime

Here is why veterinary practices and animal clinics choose Mindtime for backup of Provet Cloud — and why we are different from generic cloud backup solutions.

  • ISO 27001
  • NEN 7510
  • GDPR-compliant
  • Dutch servers

🇳🇱 100% Dutch servers

Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.

ISO 27001 + ISO 27001

Independently certified. Annual external audit on processes, systems and security.

⚡ Hybrid backup: fast recovery

Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. Switch or export at any time.

Frequently asked questions about backup for Provet Cloud

Have a different question? Ask us directly.

Does Provet Cloud automatically create a backup?

Provet Cloud offers high availability, but that is not the same as a backup. Provet Cloud provides cloud availability but does not include an independent backup per practice — patient records hosted abroad can also present GDPR sovereignty concerns. Mindtime adds an independent, immutable copy.

How long does setup take?

Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.

What does backup for Provet Cloud cost?

The price depends on data volume and retention window. We provide a tailored quote after a short intake.

What happens when I want to recover data?

Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.

Is Mindtime compliant with Dutch Animals Act (Wet dieren) — 10-year record retention?

Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 10 years under Dutch Animals Act (Wet dieren) — 10-year record retention.

Does Mindtime also work with Intramed and PharmaPartners?

Yes. Mindtime works across your complete IT environment — not just Provet Cloud. See also: backup for Intramed and backup for PharmaPartners.

Protect your Provet Cloud data today

ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in

Free and no obligation. Average setup time: < 1 hour.

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