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ISO 27001 · NEN 7510 · 100% Dutch servers

Backup for PharmaPartners

PharmaPartners does not automatically create a backup of your dispensing records and patient medication data. Here is what is genuinely at stake — and how to protect it in under an hour.

Backup for PharmaPartners
15 years
WGBO medication retention obligation
((WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510))
2–4 hrs
Average recovery time with hybrid backup
100%
Hosted on Dutch soil (GDPR-compliant)
ISO 27001 certified
NEN 7510 certified
100% Dutch data centres
GDPR-compliant
No vendor lock-in

What is actually stored in PharmaPartners?

PharmaPartners is the daily operational backbone for many pharmacies and dispensing practices. What most users don't realise: all that data is not automatically protected against loss.

Typical data that lives in PharmaPartners and can be lost:

  • medication dispensing records — all dispensed medications per patient with timestamps
  • prescription histories — full prescription history per patient from all prescribers
  • patient profiles — patient profiles including allergies and contraindications
  • stock data — stock levels, expiry dates and supplier orders

All of this data falls under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510, which means you must be able to reproduce it for 15 years.

Does PharmaPartners automatically create a backup?

PharmaPartners is cloud-based, so your data is safe — right? This is the most common misconception among pharmacies and dispensing practices.

PharmaPartners guarantees that the platform runs, not that your data can be recovered after ransomware or errors.

"PharmaPartners does not protect your dispensing records and patient medication data. An independent backup does."

Ransomware

Encrypts everything — including data synchronised via PharmaPartners. Without an offline backup you have no clean recovery point.

Human error

A deleted record, an overwritten import or a mistaken bulk action — PharmaPartners offers limited or no undo functionality after more than no standard undo function.

Ransomware stops the dispensing process

A ransomware attack on the pharmacy server can make it impossible to verify medication history or contraindications — directly threatening patient safety.

How Mindtime protects PharmaPartners data

Mindtime connects directly to PharmaPartners via a local agent on the pharmacy server and creates continuous incremental backups.

ScenarioPharmaPartners aloneWith Mindtime backup
Ransomware encrypts your datax
Employee deletes recordsx
Integration overwrites datax
Prove GDPR retention obligationx
Data on Dutch serverson-premises or PharmaPartners cloud (Netherlands)100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. PharmaPartners is no longer showing data — ransomware encrypted the pharmacy server, making patient medication histories inaccessible and forcing a halt to the dispensing process. What now?

1

Alert received

Mindtime automatically detects that something is wrong and sends an alert.

2

Choose a recovery point

Choose the moment before the attack. Every increment is saved.

3

Local recovery started

Recovery starts directly from the local copy. No waiting for a cloud download.

4

Operational

Your PharmaPartners environment is running again. All dispensing records and patient medication data is intact.

PharmaPartners and your retention obligation

Data you manage in PharmaPartners typically falls under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510. That means you are legally required to retain those records for 15 years.

"15 years retention obligation for dispensing records and patient medication data under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510. Mindtime configures this automatically for you."

Mindtime stores all PharmaPartners data exclusively on Dutch servers, fully within GDPR jurisdiction.

Mindtime is ISO 27001 certified and NEN 7510 where applicable.

Secure your PharmaPartners data in five steps

Setup takes less than an hour. After that, the backup runs fully automatically.

1

Request a demo

We show you how Mindtime works for PharmaPartners.

2

Install the Mindtime agent

The agent is installed on your server or workstation.

3

Configure the backup schedule

Set which data, how frequently and how long it is retained.

4

First backup + test recovery

We run a test recovery so you know it works.

5

Runs automatically

Mindtime runs fully automatically. We schedule a brief quarterly review.

Why pharmacies and dispensing practices choose Mindtime

100% on Dutch soil

Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes and security.

Hybrid backup: fast recovery

Local copy for fast recovery and cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. You can switch or export at any time.

What is actually stored in PharmaPartners?

PharmaPartners is the daily operational backbone for many pharmacies and dispensing practices. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in PharmaPartners: medication dispensing records, prescription histories, patient profiles and stock data. All of this falls under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510, meaning you must be able to reproduce it for 15 years — even after ransomware, a fire or human error.

Does PharmaPartners automatically create a backup?

PharmaPartners is cloud-based, so your data is safe — right? This is the most common misconception among pharmacies and dispensing practices. PharmaPartners offers high availability — meaning the software is almost always online. But availability is not the same as a backup. PharmaPartners guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.

"PharmaPartners does not protect your dispensing records and patient medication data. An independent backup does."

Ransomware

Encrypts everything — including data in PharmaPartners. Without an offline backup you have no clean recovery point.

Human error

A deleted record or bulk import error — PharmaPartners offers limited undo after no standard undo function.

Ransomware stops the dispensing process

A ransomware attack on the pharmacy server can make it impossible to verify medication history or contraindications — directly threatening patient safety.

How Mindtime protects PharmaPartners data

Mindtime connects directly to PharmaPartners via a local agent on the pharmacy server and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.

Ransomware encrypts your data✗ No recovery✓ Restore from pre-attack snapshot
Employee deletes records✗ Limited undo window✓ Record-level recovery
Integration overwrites data✗ Cannot be undone✓ Restore from any point in time
GDPR retention obligation✗ No audit trail backup✓ Point-in-time restore + report
Data on Dutch servers✗ on-premises or PharmaPartners cloud (Netherlands)✓ 100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. An employee notices that PharmaPartners is no longer showing data — ransomware encrypted the pharmacy server, making patient medication histories inaccessible and forcing a halt to the dispensing process. What now? With Mindtime you are back up and running within 2–4 hours.

1

Alert received — within minutes

Mindtime automatically detects the problem and sends an alert.

2

Choose a recovery point — to the minute

Select the moment before the attack in the Mindtime dashboard.

3

Local recovery started — quickly available

Recovery begins immediately from the local copy — no waiting for a cloud download.

4

Operational — within 2–4 hours

Your PharmaPartners environment is running again. All dispensing records and patient medication data intact. No ransom paid.

Retention obligation for PharmaPartners

Data in PharmaPartners typically falls under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510. That means you are legally required to retain records for 15 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified and NEN 7510 certified — independently verified, not self-declared.

"15 years retention obligation for dispensing records and patient medication data under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510. Mindtime configures this automatically for you."

Secure your PharmaPartners data in five steps

Setting up backup for PharmaPartners takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.

1

Request a free demo

We show you how Mindtime works for PharmaPartners — including the integration for your specific environment.

2

Install the Mindtime agent

The agent is installed on the server or workstation where PharmaPartners is running. Average: 20 minutes.

3

Configure the backup schedule

Set which data, how frequently and how long — aligned to your 15 years retention obligation.

4

First backup + test recovery

The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.

5

Runs automatically — quarterly review

Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.

Why pharmacies and dispensing practices choose Mindtime

Here is why pharmacies and dispensing practices choose Mindtime for backup of PharmaPartners — and why we are different from generic cloud backup solutions.

  • ISO 27001
  • NEN 7510
  • GDPR-compliant
  • Dutch servers

🇳🇱 100% Dutch servers

Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes, systems and security.

⚡ Hybrid backup: fast recovery

Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. Switch or export at any time.

Frequently asked questions about backup for PharmaPartners

Have a different question? Ask us directly.

Does PharmaPartners automatically create a backup?

PharmaPartners offers high availability, but that is not the same as a backup. PharmaPartners provides high availability on their platform but does not include an independent backup per pharmacy. Mindtime adds an independent, immutable copy.

How long does setup take?

Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.

What does backup for PharmaPartners cost?

The price depends on data volume and retention window. We provide a tailored quote after a short intake.

What happens when I want to recover data?

Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.

Is Mindtime compliant with WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510?

Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 15 years under WGBO (Dutch Medical Treatment Act) — 15 years + NEN 7510.

Does Mindtime also work with Intramed and HiX / ChipSoft?

Yes. Mindtime works across your complete IT environment — not just PharmaPartners. See also: backup for Intramed and backup for HiX / ChipSoft.

Protect your PharmaPartners data today

ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in

Free and no obligation. Average setup time: < 1 hour.

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