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ISO 27001 · NEN 7510 · 100% Dutch servers

Backup for Intramed

Intramed does not automatically create a backup of your patient treatment records. Here is what is genuinely at stake — and how to protect it in under an hour.

Backup for Intramed
15 years
WGBO medical retention obligation
((WGBO (15 years) + NEN 7510))
2–4 hrs
Average recovery time with hybrid backup
100%
Hosted on Dutch soil (GDPR-compliant)
ISO 27001 certified
NEN 7510 certified
100% Dutch data centres
GDPR-compliant
No vendor lock-in

What is actually stored in Intramed?

Intramed is the daily operational backbone for many physiotherapists, speech therapists and occupational therapists. What most users don't realise: all that data is not automatically protected against loss.

Typical data that lives in Intramed and can be lost:

  • intake forms — initial intake assessments and patient consent forms
  • treatment logs — session-by-session treatment notes and progress logs
  • declaration data — health insurer declaration data and reimbursement records
  • referral letters — GP referral letters and specialist correspondence

All of this data falls under WGBO (15 years) + NEN 7510, which means you must be able to reproduce it for 15 years.

Does Intramed automatically create a backup?

Intramed is cloud-based, so your data is safe — right? This is the most common misconception among physiotherapists, speech therapists and occupational therapists.

Intramed guarantees that the platform runs, not that your data can be recovered after ransomware or errors.

"Intramed does not protect your patient treatment records. An independent backup does."

Ransomware

Encrypts everything — including data synchronised via Intramed. Without an offline backup you have no clean recovery point.

Human error

A deleted record, an overwritten import or a mistaken bulk action — Intramed offers limited or no undo functionality after more than no standard undo function.

Ransomware takes down a single-practice server

Solo practices typically run Intramed on a single server without IT support. Ransomware means the entire patient record system is down immediately.

How Mindtime protects Intramed data

Mindtime connects directly to Intramed via a local agent combined with the Intramed database and creates continuous incremental backups.

ScenarioIntramed aloneWith Mindtime backup
Ransomware encrypts your datax
Employee deletes recordsx
Integration overwrites datax
Prove GDPR retention obligationx
Data on Dutch serverslocal installation or Intramed cloud (Netherlands)100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. Intramed is no longer showing data — ransomware encrypted the practice server, making all patient records and declaration data inaccessible from one morning onwards. What now?

1

Alert received

Mindtime automatically detects that something is wrong and sends an alert.

2

Choose a recovery point

Choose the moment before the attack. Every increment is saved.

3

Local recovery started

Recovery starts directly from the local copy. No waiting for a cloud download.

4

Operational

Your Intramed environment is running again. All patient treatment records is intact.

Intramed and your retention obligation

Data you manage in Intramed typically falls under WGBO (15 years) + NEN 7510. That means you are legally required to retain those records for 15 years.

"15 years retention obligation for patient treatment records under WGBO (15 years) + NEN 7510. Mindtime configures this automatically for you."

Mindtime stores all Intramed data exclusively on Dutch servers, fully within GDPR jurisdiction.

Mindtime is ISO 27001 certified and NEN 7510 where applicable.

Secure your Intramed data in five steps

Setup takes less than an hour. After that, the backup runs fully automatically.

1

Request a demo

We show you how Mindtime works for Intramed.

2

Install the Mindtime agent

The agent is installed on your server or workstation.

3

Configure the backup schedule

Set which data, how frequently and how long it is retained.

4

First backup + test recovery

We run a test recovery so you know it works.

5

Runs automatically

Mindtime runs fully automatically. We schedule a brief quarterly review.

Why physiotherapists, speech therapists and occupational therapists choose Mindtime

100% on Dutch soil

Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes and security.

Hybrid backup: fast recovery

Local copy for fast recovery and cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. You can switch or export at any time.

What is actually stored in Intramed?

Intramed is the daily operational backbone for many physiotherapists, speech therapists and occupational therapists. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in Intramed: intake forms, treatment logs, declaration data and referral letters. All of this falls under WGBO (15 years) + NEN 7510, meaning you must be able to reproduce it for 15 years — even after ransomware, a fire or human error.

Does Intramed automatically create a backup?

Intramed is cloud-based, so your data is safe — right? This is the most common misconception among physiotherapists, speech therapists and occupational therapists. Intramed offers high availability — meaning the software is almost always online. But availability is not the same as a backup. Intramed guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.

"Intramed does not protect your patient treatment records. An independent backup does."

Ransomware

Encrypts everything — including data in Intramed. Without an offline backup you have no clean recovery point.

Human error

A deleted record or bulk import error — Intramed offers limited undo after no standard undo function.

Ransomware takes down a single-practice server

Solo practices typically run Intramed on a single server without IT support. Ransomware means the entire patient record system is down immediately.

How Mindtime protects Intramed data

Mindtime connects directly to Intramed via a local agent combined with the Intramed database and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.

Ransomware encrypts your data✗ No recovery✓ Restore from pre-attack snapshot
Employee deletes records✗ Limited undo window✓ Record-level recovery
Integration overwrites data✗ Cannot be undone✓ Restore from any point in time
GDPR retention obligation✗ No audit trail backup✓ Point-in-time restore + report
Data on Dutch servers✗ local installation or Intramed cloud (Netherlands)✓ 100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. An employee notices that Intramed is no longer showing data — ransomware encrypted the practice server, making all patient records and declaration data inaccessible from one morning onwards. What now? With Mindtime you are back up and running within 2–4 hours.

1

Alert received — within minutes

Mindtime automatically detects the problem and sends an alert.

2

Choose a recovery point — to the minute

Select the moment before the attack in the Mindtime dashboard.

3

Local recovery started — quickly available

Recovery begins immediately from the local copy — no waiting for a cloud download.

4

Operational — within 2–4 hours

Your Intramed environment is running again. All patient treatment records intact. No ransom paid.

Retention obligation for Intramed

Data in Intramed typically falls under WGBO (15 years) + NEN 7510. That means you are legally required to retain records for 15 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified and NEN 7510 certified — independently verified, not self-declared.

"15 years retention obligation for patient treatment records under WGBO (15 years) + NEN 7510. Mindtime configures this automatically for you."

Secure your Intramed data in five steps

Setting up backup for Intramed takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.

1

Request a free demo

We show you how Mindtime works for Intramed — including the integration for your specific environment.

2

Install the Mindtime agent

The agent is installed on the server or workstation where Intramed is running. Average: 20 minutes.

3

Configure the backup schedule

Set which data, how frequently and how long — aligned to your 15 years retention obligation.

4

First backup + test recovery

The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.

5

Runs automatically — quarterly review

Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.

Why physiotherapists, speech therapists and occupational therapists choose Mindtime

Here is why physiotherapists, speech therapists and occupational therapists choose Mindtime for backup of Intramed — and why we are different from generic cloud backup solutions.

  • ISO 27001
  • NEN 7510
  • GDPR-compliant
  • Dutch servers

🇳🇱 100% Dutch servers

Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes, systems and security.

⚡ Hybrid backup: fast recovery

Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. Switch or export at any time.

Frequently asked questions about backup for Intramed

Have a different question? Ask us directly.

Does Intramed automatically create a backup?

Intramed offers high availability, but that is not the same as a backup. Intramed does not automatically create an independent backup — treatment data on a local server is particularly vulnerable to physical and digital threats. Mindtime adds an independent, immutable copy.

How long does setup take?

Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.

What does backup for Intramed cost?

The price depends on data volume and retention window. We provide a tailored quote after a short intake.

What happens when I want to recover data?

Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.

Is Mindtime compliant with WGBO (15 years) + NEN 7510?

Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 15 years under WGBO (15 years) + NEN 7510.

Does Mindtime also work with PharmaPartners and Nedap ONS?

Yes. Mindtime works across your complete IT environment — not just Intramed. See also: backup for PharmaPartners and backup for Nedap ONS.

Protect your Intramed data today

ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in

Free and no obligation. Average setup time: < 1 hour.

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