navlogo_blue

English

Dutch

ISO 27001 · NEN 7510 · 100% Dutch servers

Backup for Nedap ONS

Nedap ONS does not automatically create a backup of your client care records. Here is what is genuinely at stake — and how to protect it in under an hour.

Backup for Nedap ONS
15 years
WGBO medical retention obligation
((WGBO (15 years) + NEN 7510))
2–4 hrs
Average recovery time with hybrid backup
100%
Hosted on Dutch soil (GDPR-compliant)
ISO 27001 certified
NEN 7510 certified
100% Dutch data centres
GDPR-compliant
No vendor lock-in

What is actually stored in Nedap ONS?

Nedap ONS is the daily operational backbone for many home care organisations and care teams. What most users don't realise: all that data is not automatically protected against loss.

Typical data that lives in Nedap ONS and can be lost:

  • care plans — individual care plans and task assignments per client
  • shift reports — daily care notes and observation reports
  • medication administration — medication rounds and administration logs
  • client history — full client history including intake and evaluation reports

All of this data falls under WGBO (15 years) + NEN 7510, which means you must be able to reproduce it for 15 years.

Does Nedap ONS automatically create a backup?

Nedap ONS is cloud-based, so your data is safe — right? This is the most common misconception among home care organisations and care teams.

Nedap guarantees that the platform runs, not that your data can be recovered after ransomware or errors.

"Nedap ONS does not protect your client care records. An independent backup does."

Ransomware

Encrypts everything — including data synchronised via Nedap ONS. Without an offline backup you have no clean recovery point.

Human error

A deleted record, an overwritten import or a mistaken bulk action — Nedap ONS offers limited or no undo functionality after more than limited per module.

Data loss during system migration

Migrations between Nedap ONS versions or to a new environment can result in loss of historical care records if no independent backup is taken beforehand.

How Mindtime protects Nedap ONS data

Mindtime connects directly to Nedap ONS via a local agent combined with the Nedap REST API and creates continuous incremental backups.

ScenarioNedap ONS aloneWith Mindtime backup
Ransomware encrypts your datax
Employee deletes recordsx
Integration overwrites datax
Prove GDPR retention obligationx
Data on Dutch serversNedap cloud (Netherlands)100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. Nedap ONS is no longer showing data — ransomware encrypted the care organisation's network, making client care plans inaccessible for field staff during shifts. What now?

1

Alert received

Mindtime automatically detects that something is wrong and sends an alert.

2

Choose a recovery point

Choose the moment before the attack. Every increment is saved.

3

Local recovery started

Recovery starts directly from the local copy. No waiting for a cloud download.

4

Operational

Your Nedap ONS environment is running again. All client care records is intact.

Nedap ONS and your retention obligation

Data you manage in Nedap ONS typically falls under WGBO (15 years) + NEN 7510. That means you are legally required to retain those records for 15 years.

"15 years retention obligation for client care records under WGBO (15 years) + NEN 7510. Mindtime configures this automatically for you."

Mindtime stores all Nedap ONS data exclusively on Dutch servers, fully within GDPR jurisdiction.

Mindtime is ISO 27001 certified and NEN 7510 where applicable.

Secure your Nedap ONS data in five steps

Setup takes less than an hour. After that, the backup runs fully automatically.

1

Request a demo

We show you how Mindtime works for Nedap ONS.

2

Install the Mindtime agent

The agent is installed on your server or workstation.

3

Configure the backup schedule

Set which data, how frequently and how long it is retained.

4

First backup + test recovery

We run a test recovery so you know it works.

5

Runs automatically

Mindtime runs fully automatically. We schedule a brief quarterly review.

Why home care organisations and care teams choose Mindtime

100% on Dutch soil

Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes and security.

Hybrid backup: fast recovery

Local copy for fast recovery and cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. You can switch or export at any time.

What is actually stored in Nedap ONS?

Nedap ONS is the daily operational backbone for many home care organisations and care teams. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in Nedap ONS: care plans, shift reports, medication administration and client history. All of this falls under WGBO (15 years) + NEN 7510, meaning you must be able to reproduce it for 15 years — even after ransomware, a fire or human error.

Does Nedap ONS automatically create a backup?

Nedap ONS is cloud-based, so your data is safe — right? This is the most common misconception among home care organisations and care teams. Nedap ONS offers high availability — meaning the software is almost always online. But availability is not the same as a backup. Nedap guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.

"Nedap ONS does not protect your client care records. An independent backup does."

Ransomware

Encrypts everything — including data in Nedap ONS. Without an offline backup you have no clean recovery point.

Human error

A deleted record or bulk import error — Nedap ONS offers limited undo after limited per module.

Data loss during system migration

Migrations between Nedap ONS versions or to a new environment can result in loss of historical care records if no independent backup is taken beforehand.

How Mindtime protects Nedap ONS data

Mindtime connects directly to Nedap ONS via a local agent combined with the Nedap REST API and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.

Ransomware encrypts your data✗ No recovery✓ Restore from pre-attack snapshot
Employee deletes records✗ Limited undo window✓ Record-level recovery
Integration overwrites data✗ Cannot be undone✓ Restore from any point in time
GDPR retention obligation✗ No audit trail backup✓ Point-in-time restore + report
Data on Dutch servers✗ Nedap cloud (Netherlands)✓ 100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. An employee notices that Nedap ONS is no longer showing data — ransomware encrypted the care organisation's network, making client care plans inaccessible for field staff during shifts. What now? With Mindtime you are back up and running within 2–4 hours.

1

Alert received — within minutes

Mindtime automatically detects the problem and sends an alert.

2

Choose a recovery point — to the minute

Select the moment before the attack in the Mindtime dashboard.

3

Local recovery started — quickly available

Recovery begins immediately from the local copy — no waiting for a cloud download.

4

Operational — within 2–4 hours

Your Nedap ONS environment is running again. All client care records intact. No ransom paid.

Retention obligation for Nedap ONS

Data in Nedap ONS typically falls under WGBO (15 years) + NEN 7510. That means you are legally required to retain records for 15 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified and NEN 7510 certified — independently verified, not self-declared.

"15 years retention obligation for client care records under WGBO (15 years) + NEN 7510. Mindtime configures this automatically for you."

Secure your Nedap ONS data in five steps

Setting up backup for Nedap ONS takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.

1

Request a free demo

We show you how Mindtime works for Nedap ONS — including the integration for your specific environment.

2

Install the Mindtime agent

The agent is installed on the server or workstation where Nedap ONS is running. Average: 20 minutes.

3

Configure the backup schedule

Set which data, how frequently and how long — aligned to your 15 years retention obligation.

4

First backup + test recovery

The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.

5

Runs automatically — quarterly review

Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.

Why home care organisations and care teams choose Mindtime

Here is why home care organisations and care teams choose Mindtime for backup of Nedap ONS — and why we are different from generic cloud backup solutions.

  • ISO 27001
  • NEN 7510
  • GDPR-compliant
  • Dutch servers

🇳🇱 100% Dutch servers

Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.

ISO 27001 + NEN 7510

Independently certified. Annual external audit on processes, systems and security.

⚡ Hybrid backup: fast recovery

Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. Switch or export at any time.

Frequently asked questions about backup for Nedap ONS

Have a different question? Ask us directly.

Does Nedap ONS automatically create a backup?

Nedap ONS offers high availability, but that is not the same as a backup. Nedap provides availability on their own platform but does not include an independent backup for care organisations. Mindtime adds an independent, immutable copy.

How long does setup take?

Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.

What does backup for Nedap ONS cost?

The price depends on data volume and retention window. We provide a tailored quote after a short intake.

What happens when I want to recover data?

Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.

Is Mindtime compliant with WGBO (15 years) + NEN 7510?

Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 15 years under WGBO (15 years) + NEN 7510.

Does Mindtime also work with HiX / ChipSoft and Intramed?

Yes. Mindtime works across your complete IT environment — not just Nedap ONS. See also: backup for HiX / ChipSoft and backup for Intramed.

Protect your Nedap ONS data today

ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in

Free and no obligation. Average setup time: < 1 hour.

Scroll to Top