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ISO 27001 · NEN 7510 · 100% Dutch servers

Backup for Realworks

Realworks does not automatically create a backup of your property files and client data. Here is what is genuinely at stake — and how to protect it in under an hour.

Backup for Realworks
5 years
Wwft retention obligation
((Wwft (Anti-Money Laundering Act) — 5 years + GDPR))
2–4 hrs
Average recovery time with hybrid backup
100%
Hosted on Dutch soil (GDPR-compliant)
ISO 27001 certified
NEN 7510 certified
100% Dutch data centres
GDPR-compliant
No vendor lock-in

What is actually stored in Realworks?

Realworks is the daily operational backbone for many estate agencies and property professionals. What most users don't realise: all that data is not automatically protected against loss.

Typical data that lives in Realworks and can be lost:

  • property files — complete property dossiers with photos, documents and history
  • sales contracts — purchase and sale agreements including annexes
  • valuation reports — appraisal reports and market valuations
  • client correspondence — email and letter archives with buyers and sellers

All of this data falls under Wwft (Anti-Money Laundering Act) — 5 years + GDPR, which means you must be able to reproduce it for 5 years.

Does Realworks automatically create a backup?

Realworks is cloud-based, so your data is safe — right? This is the most common misconception among estate agencies and property professionals.

Realworks (NVM) guarantees that the platform runs, not that your data can be recovered after ransomware or errors.

"Realworks does not protect your property files and client data. An independent backup does."

Ransomware

Encrypts everything — including data synchronised via Realworks. Without an offline backup you have no clean recovery point.

Human error

A deleted record, an overwritten import or a mistaken bulk action — Realworks offers limited or no undo functionality after more than no standard undo function.

Loss of files during agency merger or acquisition

When agencies merge or are acquired, data migrations between Realworks environments carry the risk of property files being overwritten or lost permanently.

How Mindtime protects Realworks data

Mindtime connects directly to Realworks via a local agent combined with the Realworks API and creates continuous incremental backups.

ScenarioRealworks aloneWith Mindtime backup
Ransomware encrypts your datax
Employee deletes recordsx
Integration overwrites datax
Prove GDPR retention obligationx
Data on Dutch serversRealworks cloud (Netherlands)100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. Realworks is no longer showing data — ransomware encrypted the agency network, blocking access to all property files during an active sales period. What now?

1

Alert received

Mindtime automatically detects that something is wrong and sends an alert.

2

Choose a recovery point

Choose the moment before the attack. Every increment is saved.

3

Local recovery started

Recovery starts directly from the local copy. No waiting for a cloud download.

4

Operational

Your Realworks environment is running again. All property files and client data is intact.

Realworks and your retention obligation

Data you manage in Realworks typically falls under Wwft (Anti-Money Laundering Act) — 5 years + GDPR. That means you are legally required to retain those records for 5 years.

"5 years retention obligation for property files and client data under Wwft (Anti-Money Laundering Act) — 5 years + GDPR. Mindtime configures this automatically for you."

Mindtime stores all Realworks data exclusively on Dutch servers, fully within GDPR jurisdiction.

Mindtime is ISO 27001 certified and ISO 27001 where applicable.

Secure your Realworks data in five steps

Setup takes less than an hour. After that, the backup runs fully automatically.

1

Request a demo

We show you how Mindtime works for Realworks.

2

Install the Mindtime agent

The agent is installed on your server or workstation.

3

Configure the backup schedule

Set which data, how frequently and how long it is retained.

4

First backup + test recovery

We run a test recovery so you know it works.

5

Runs automatically

Mindtime runs fully automatically. We schedule a brief quarterly review.

Why estate agencies and property professionals choose Mindtime

100% on Dutch soil

Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.

ISO 27001 + ISO 27001

Independently certified. Annual external audit on processes and security.

Hybrid backup: fast recovery

Local copy for fast recovery and cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. You can switch or export at any time.

What is actually stored in Realworks?

Realworks is the daily operational backbone for many estate agencies and property professionals. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in Realworks: property files, sales contracts, valuation reports and client correspondence. All of this falls under Wwft (Anti-Money Laundering Act) — 5 years + GDPR, meaning you must be able to reproduce it for 5 years — even after ransomware, a fire or human error.

Does Realworks automatically create a backup?

Realworks is cloud-based, so your data is safe — right? This is the most common misconception among estate agencies and property professionals. Realworks offers high availability — meaning the software is almost always online. But availability is not the same as a backup. Realworks (NVM) guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.

"Realworks does not protect your property files and client data. An independent backup does."

Ransomware

Encrypts everything — including data in Realworks. Without an offline backup you have no clean recovery point.

Human error

A deleted record or bulk import error — Realworks offers limited undo after no standard undo function.

Loss of files during agency merger or acquisition

When agencies merge or are acquired, data migrations between Realworks environments carry the risk of property files being overwritten or lost permanently.

How Mindtime protects Realworks data

Mindtime connects directly to Realworks via a local agent combined with the Realworks API and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.

Ransomware encrypts your data✗ No recovery✓ Restore from pre-attack snapshot
Employee deletes records✗ Limited undo window✓ Record-level recovery
Integration overwrites data✗ Cannot be undone✓ Restore from any point in time
GDPR retention obligation✗ No audit trail backup✓ Point-in-time restore + report
Data on Dutch servers✗ Realworks cloud (Netherlands)✓ 100% Netherlands

What if something goes wrong?

Imagine: it's Monday morning. An employee notices that Realworks is no longer showing data — ransomware encrypted the agency network, blocking access to all property files during an active sales period. What now? With Mindtime you are back up and running within 2–4 hours.

1

Alert received — within minutes

Mindtime automatically detects the problem and sends an alert.

2

Choose a recovery point — to the minute

Select the moment before the attack in the Mindtime dashboard.

3

Local recovery started — quickly available

Recovery begins immediately from the local copy — no waiting for a cloud download.

4

Operational — within 2–4 hours

Your Realworks environment is running again. All property files and client data intact. No ransom paid.

Retention obligation for Realworks

Data in Realworks typically falls under Wwft (Anti-Money Laundering Act) — 5 years + GDPR. That means you are legally required to retain records for 5 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified — independently verified, not self-declared.

"5 years retention obligation for property files and client data under Wwft (Anti-Money Laundering Act) — 5 years + GDPR. Mindtime configures this automatically for you."

Secure your Realworks data in five steps

Setting up backup for Realworks takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.

1

Request a free demo

We show you how Mindtime works for Realworks — including the integration for your specific environment.

2

Install the Mindtime agent

The agent is installed on the server or workstation where Realworks is running. Average: 20 minutes.

3

Configure the backup schedule

Set which data, how frequently and how long — aligned to your 5 years retention obligation.

4

First backup + test recovery

The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.

5

Runs automatically — quarterly review

Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.

Why estate agencies and property professionals choose Mindtime

Here is why estate agencies and property professionals choose Mindtime for backup of Realworks — and why we are different from generic cloud backup solutions.

  • ISO 27001
  • NEN 7510
  • GDPR-compliant
  • Dutch servers

🇳🇱 100% Dutch servers

Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.

ISO 27001 + ISO 27001

Independently certified. Annual external audit on processes, systems and security.

⚡ Hybrid backup: fast recovery

Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.

No vendor lock-in

Your data is always yours, in standard formats. Switch or export at any time.

Frequently asked questions about backup for Realworks

Have a different question? Ask us directly.

Does Realworks automatically create a backup?

Realworks offers high availability, but that is not the same as a backup. Realworks provides platform availability but does not include an independent backup — transaction files are irreplaceable once lost. Mindtime adds an independent, immutable copy.

How long does setup take?

Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.

What does backup for Realworks cost?

The price depends on data volume and retention window. We provide a tailored quote after a short intake.

What happens when I want to recover data?

Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.

Is Mindtime compliant with Wwft (Anti-Money Laundering Act) — 5 years + GDPR?

Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 5 years under Wwft (Anti-Money Laundering Act) — 5 years + GDPR.

Does Mindtime also work with Ynota and Salesforce?

Yes. Mindtime works across your complete IT environment — not just Realworks. See also: backup for Ynota and backup for Salesforce.

Protect your Realworks data today

ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in

Free and no obligation. Average setup time: < 1 hour.

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