Backup for Shopify
Shopify does not automatically create a backup of your order and product data. Here is what is genuinely at stake — and how to protect it in under an hour.
((PCI-DSS + GDPR — fiscal retention obligation))
What is actually stored in Shopify?
Shopify is the daily operational backbone for many online retailers and e-commerce businesses. What most users don't realise: all that data is not automatically protected against loss.
Typical data that lives in Shopify and can be lost:
- order histories — all orders with product, pricing and fulfilment history
- product catalogues — product listings, variants, images and descriptions
- customer data — customer accounts, addresses and purchase history
- payment records — payment transactions and refund records
All of this data falls under PCI-DSS + GDPR — fiscal retention obligation, which means you must be able to reproduce it for 7 years.
Does Shopify automatically create a backup?
Shopify is cloud-based, so your data is safe — right? This is the most common misconception among online retailers and e-commerce businesses.
Shopify Inc. guarantees that the platform runs, not that your data can be recovered after ransomware or errors.
Ransomware
Encrypts everything — including data synchronised via Shopify. Without an offline backup you have no clean recovery point.
Human error
A deleted record, an overwritten import or a mistaken bulk action — Shopify offers limited or no undo functionality after more than no standard undo function.
App integration corrupts the product catalogue
A buggy third-party Shopify app can overwrite product data or customer records in bulk. Shopify has no native rollback — the damage is permanent without a backup.
How Mindtime protects Shopify data
Mindtime connects directly to Shopify via the Shopify Admin API and creates continuous incremental backups.
| Scenario | Shopify alone | With Mindtime backup |
|---|---|---|
| Ransomware encrypts your data | x | ✓ |
| Employee deletes records | x | ✓ |
| Integration overwrites data | x | ✓ |
| Prove GDPR retention obligation | x | ✓ |
| Data on Dutch servers | Shopify cloud (US) | 100% Netherlands |
What if something goes wrong?
Imagine: it's Monday morning. Shopify is no longer showing data — a compromised admin account deleted the entire product catalogue and order history before the breach was detected. What now?
Alert received
Mindtime automatically detects that something is wrong and sends an alert.
Choose a recovery point
Choose the moment before the attack. Every increment is saved.
Local recovery started
Recovery starts directly from the local copy. No waiting for a cloud download.
Operational
Your Shopify environment is running again. All order and product data is intact.
Shopify and your retention obligation
Data you manage in Shopify typically falls under PCI-DSS + GDPR — fiscal retention obligation. That means you are legally required to retain those records for 7 years.
Mindtime stores all Shopify data exclusively on Dutch servers, fully within GDPR jurisdiction.
Mindtime is ISO 27001 certified and PCI-DSS where applicable.
Secure your Shopify data in five steps
Setup takes less than an hour. After that, the backup runs fully automatically.
Request a demo
We show you how Mindtime works for Shopify.
Install the Mindtime agent
The agent is installed on your server or workstation.
Configure the backup schedule
Set which data, how frequently and how long it is retained.
First backup + test recovery
We run a test recovery so you know it works.
Runs automatically
Mindtime runs fully automatically. We schedule a brief quarterly review.
Why online retailers and e-commerce businesses choose Mindtime
100% on Dutch soil
Your data never leaves the Netherlands. Two redundant data centres within GDPR jurisdiction.
ISO 27001 + PCI-DSS
Independently certified. Annual external audit on processes and security.
Hybrid backup: fast recovery
Local copy for fast recovery and cloud copy for disaster scenarios.
No vendor lock-in
Your data is always yours, in standard formats. You can switch or export at any time.
What is actually stored in Shopify?
Shopify is the daily operational backbone for many online retailers and e-commerce businesses. What most users don't realise: all that data is not automatically protected against loss. Typical data that lives in Shopify: order histories, product catalogues, customer data and payment records. All of this falls under PCI-DSS + GDPR — fiscal retention obligation, meaning you must be able to reproduce it for 7 years — even after ransomware, a fire or human error.
Does Shopify automatically create a backup?
Shopify is cloud-based, so your data is safe — right? This is the most common misconception among online retailers and e-commerce businesses. Shopify offers high availability — meaning the software is almost always online. But availability is not the same as a backup. Shopify Inc. guarantees that the platform runs, not that your data can be recovered after a ransomware attack, a deleted account or an integration error.
Ransomware
Encrypts everything — including data in Shopify. Without an offline backup you have no clean recovery point.
Human error
A deleted record or bulk import error — Shopify offers limited undo after no standard undo function.
App integration corrupts the product catalogue
A buggy third-party Shopify app can overwrite product data or customer records in bulk. Shopify has no native rollback — the damage is permanent without a backup.
How Mindtime protects Shopify data
Mindtime connects directly to Shopify via the Shopify Admin API and creates continuous incremental backups — in the background, with no action required on your part. Your data is stored on 100% Dutch servers, fully GDPR-compliant.
| Ransomware encrypts your data | ✗ No recovery | ✓ Restore from pre-attack snapshot |
| Employee deletes records | ✗ Limited undo window | ✓ Record-level recovery |
| Integration overwrites data | ✗ Cannot be undone | ✓ Restore from any point in time |
| GDPR retention obligation | ✗ No audit trail backup | ✓ Point-in-time restore + report |
| Data on Dutch servers | ✗ Shopify cloud (US) | ✓ 100% Netherlands |
What if something goes wrong?
Imagine: it's Monday morning. An employee notices that Shopify is no longer showing data — a compromised admin account deleted the entire product catalogue and order history before the breach was detected. What now? With Mindtime you are back up and running within 2–4 hours.
Alert received — within minutes
Mindtime automatically detects the problem and sends an alert.
Choose a recovery point — to the minute
Select the moment before the attack in the Mindtime dashboard.
Local recovery started — quickly available
Recovery begins immediately from the local copy — no waiting for a cloud download.
Operational — within 2–4 hours
Your Shopify environment is running again. All order and product data intact. No ransom paid.
Retention obligation for Shopify
Data in Shopify typically falls under PCI-DSS + GDPR — fiscal retention obligation. That means you are legally required to retain records for 7 years and to be able to reproduce them during an audit or legal request. Mindtime configures the correct retention period automatically and stores all data on exclusively Dutch servers — fully within GDPR jurisdiction. Mindtime is ISO 27001 certified and PCI-DSS certified — independently verified, not self-declared.
Secure your Shopify data in five steps
Setting up backup for Shopify takes less than an hour. After that, the backup runs fully automatically in the background — no manual actions, no maintenance burden.
Request a free demo
We show you how Mindtime works for Shopify — including the integration for your specific environment.
Install the Mindtime agent
The agent is installed on the server or workstation where Shopify is running. Average: 20 minutes.
Configure the backup schedule
Set which data, how frequently and how long — aligned to your 7 years retention obligation.
First backup + test recovery
The first full backup starts immediately. We run a test recovery together so you know it works before you ever need it.
Runs automatically — quarterly review
Mindtime runs fully automatically. Monthly backup reports and a brief quarterly review to keep scope up to date.
Why online retailers and e-commerce businesses choose Mindtime
Here is why online retailers and e-commerce businesses choose Mindtime for backup of Shopify — and why we are different from generic cloud backup solutions.
- ISO 27001
- NEN 7510
- GDPR-compliant
- Dutch servers
- PCI-DSS
🇳🇱 100% Dutch servers
Your data never leaves the Netherlands. Two redundant data centres — fully GDPR-compliant. No US law exposure.
ISO 27001 + PCI-DSS
Independently certified. Annual external audit on processes, systems and security.
⚡ Hybrid backup: fast recovery
Local copy for fast recovery (hours, not days). Cloud copy for disaster scenarios.
No vendor lock-in
Your data is always yours, in standard formats. Switch or export at any time.
Frequently asked questions about backup for Shopify
Have a different question? Ask us directly.
Does Shopify automatically create a backup?
Shopify offers high availability, but that is not the same as a backup. Shopify has no native backup function — Shopify explicitly states that merchants are responsible for their own data backup. Mindtime adds an independent, immutable copy.
How long does setup take?
Installation and configuration takes under an hour on average. After the first full backup, all incrementals run automatically.
What does backup for Shopify cost?
The price depends on data volume and retention window. We provide a tailored quote after a short intake.
What happens when I want to recover data?
Choose the recovery point in the Mindtime dashboard — to the minute. Recover a file, folder or the complete environment. Average: 2–4 hours.
Is Mindtime compliant with PCI-DSS + GDPR — fiscal retention obligation?
Yes. ISO 27001 certified, exclusively Dutch data centres, retention configured for 7 years under PCI-DSS + GDPR — fiscal retention obligation.
Does Mindtime also work with WooCommerce and Lightspeed?
Yes. Mindtime works across your complete IT environment — not just Shopify. See also: backup for WooCommerce and backup for Lightspeed.
Protect your Shopify data today
ISO 27001 certified · 100% Dutch servers · Operational within one hour · No vendor lock-in
Free and no obligation. Average setup time: < 1 hour.