Support
Welcome to Mindtime Support
Secure, compliant cloud backup solutions
We're here to help you protect your data.
Interruptions & maintenance
System Status & Planned Maintenance Real-time overview of Mindtime services.
Knowledge base
Find answers fast – browse all our articles and guides
Manuals
User Manuals & Technical Documentation Detailed guides for administrators, partners, and end-users.
Downloads
Always get the latest, secure, and official versions of our backup agents and utilities.
The current server status
Dutch servers status
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German servers status
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Interruptions & Maintenance
Every third Thursday of the month between 9:00 and 16:00, Mindtime Backup has the possibility to do maintenance. On these days there is a possibility the servers or MMS aren't available for a few moments.
Upcoming Maintenance Days
18 December
15 January
19 February
Knowledge base
Manuals
Here, you can download all of Mindtime Backups manuals. The seed load manual and the seed restore manual can also be found here.
Here you will find our manuals (V7 and higher)
Downloads
Here you will find the Mindtime Backup software, tools and user documents.
Backup Manager version 10
Pro
/
VM Backup
PC Backup
* You can read the
Synology installation instructions
in our knowledgebase.
** You can read the
QNAP installation instructions
in our knowledgebase.
An
Exchange Online
or
Cloud backup task
that needs to run as cloud2cloud, needs to be created on the backup server.
Restore tool version 10
Data can be recovered through the software itself or through this tool.
Tools
Mindtime can operate another parties computer from a distance in order to provide online support. All this without having to worry about firewalls, IP-addresses or NAT.
With the Windows application Quickjoin you can join an online presentation. (in consultation with Mindtime Backup)